Benefits for you

  • Training courses at the mother company
  • Healthcare insurance
  • 13 months of salary and performance bonus (depending on actual business results)

Job description

  • Support customers open trading account
  • Introduce and guide customers to register and use company service and product
  • Guide and introduce to the stock market and investment
  • Guide and introduce to the customer using Pinetree’s trading and investment platform
  • Answer all questions to increase customer satisfaction when using Pinetree products and services
  • Receive, guide, and classify the customer’s documents and then transfer them to the relevant departments such as account opening contracts, securities depository, securities transfer, and securities rights…
  • Maintain close relationships with customers: Contact to communicate the company’s event to customers; Contact customers when there are special events in their accounts (rights, reversal, call margin, etc.); Survey on customer satisfaction when using Pinetree’s products and services
  • Participate in testing projects, and systeParticipating in testing projects, system modification packages to meet customer needs and Company requirements

Requirements

Educational qualifications

  • Graduated from university/college specializing in Economy, Foreign Trade, Finance, Accounting, Banking
  • Brokerage Certifications and Derivative Certifications are required

Professional Knowledge

  • Working knowledge and expertise on products – -services and the stock market.

Relevant Experience

  • Having at least 3-year-experience to working at securities companies  
  • Having at least 2 experience working as a customer service or securities operation officer position
  • Experience in taking care of VIP Customers and institutional Customers is an advantage

Required Competencies

  • Ability to withstand pressure, and enthusiasm for creativity at work.
  • Teamwork skill
  • English: communication, reading, and understanding foreign documents

Submit your application