Benefits for you
- Training courses at the mother company
- Healthcare insurance
- 13 months of salary and performance bonus (depending on actual business results)
Job description
- Support customers open trading account
- Introduce and guide customers to register and use company service and product
- Guide and introduce to the stock market and investment
- Guide and introduce to the customer using Pinetree’s trading and investment platform
- Answer all questions to increase customer satisfaction when using Pinetree products and services
- Receive, guide, and classify the customer’s documents and then transfer them to the relevant departments such as account opening contracts, securities depository, securities transfer, and securities rights…
- Maintain close relationships with customers: Contact to communicate the company’s event to customers; Contact customers when there are special events in their accounts (rights, reversal, call margin, etc.); Survey on customer satisfaction when using Pinetree’s products and services
- Participate in testing projects, and systeParticipating in testing projects, system modification packages to meet customer needs and Company requirements
Requirements
Educational qualifications
- Graduated from university/college specializing in Economy, Foreign Trade, Finance, Accounting, Banking
- Brokerage Certifications and Derivative Certifications are required
Professional Knowledge
- Working knowledge and expertise on products – -services and the stock market.
Relevant Experience
- Having at least 3-year-experience to working at securities companies
- Having at least 2 experience working as a customer service or securities operation officer position
- Experience in taking care of VIP Customers and institutional Customers is an advantage
Required Competencies
- Ability to withstand pressure, and enthusiasm for creativity at work.
- Teamwork skill
- English: communication, reading, and understanding foreign documents
Submit your application
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