JOB PURPOSE
The Head of Human Resource and General Affairs Department (Head of HRGA Department) is responsible for organizing and overseeing all human resources and general administration operations to ensure that policies, procedures, and systems are effectively developed, implemented, and maintained in compliance with legal requirements and aligned with the company’s strategic direction. The role also serves as a trusted HR partner, providing consultation and support to the Leadership and Managers in workforce planning, management, and development to ensure high-quality, efficient human resources and optimized operational performance.
CRITICAL ACCOUNTABILITIES
1. Policy and process development
- Propose and implement initiatives to improve existing regulations, procedures, guidelines, and templates to standardize operations, enhance efficiency, and optimize time and cost.
- Participate in and advise Leadership on developing HR strategies and formulating HR policies and regulations aligned with the Company’s strategic goals in each period, aiming to attract, develop, and retain high-quality talent.
- Coordinate with relevant Departments to provide input on the development and review of internal governance regulations to ensure compliance with legal requirements and the Company’s internal policies.
2. Operations planning and management
Plan, organize, and oversee the implementation of regulations and operational activities to ensure effectiveness, consistency, and compliance with company policies:
- Human Resources: Develop and manage budgets; plan and implement strategies for talent acquisition and recruitment, training and development, performance management, compensation and benefits; maintain harmonious labor relations; and promote corporate culture and employee engagement activities.
- General Affairs: Manage procurement, utilization, and maintenance of facilities and office equipment; organize logistics for internal events and activities; manage documentation and archiving; ensure security, workplace safety, and hygiene; monitor and optimize administrative costs to ensure efficient use of resources.
3. HR Strategic Partner
- Act as a key HR partner to all departments by providing consultation, guidance, and support in people-related matters to ensure effective collaboration and organizational alignment.
- Provide advice and practical solutions to department heads on HR policies, staffing, performance management, and employee relations to enhance overall operational effectiveness.
- Coordinate with units to implement HR programs and initiatives that support both departmental needs and company-wide objectives.
OUTCOMES &MEASURES
- A comprehensive HR and administrative policy and regulation system is established in compliance with the law, regularly reviewed, and continuously improved to enhance operational efficiency and ensure compliance.
- HR and administrative activities are effectively planned, implemented, and monitored to support business objectives, optimize resources, and ensure stable and consistent operations across the company.
- The workforce possesses the necessary capabilities and qualities, demonstrating strong engagement and alignment with the Company’s direction.
- HR partnership relationships with departments are strengthened and maintained to ensure timely support, effective communication, and alignment between departmental and corporate goals.
- A positive, compliant, and performance-oriented work environment is fostered, contributing to higher employee satisfaction, organizational stability, and long-term retention.
REQUIREMENTS
1. Educational Qualifications
- Bachelor’s degree or higher in Human Resources Management, Business Administration, or related fields; Master’s degree and international HR certifications are preferred.
2. Professional Knowledge
- Strong understanding of Vietnam labor laws, labor relations, compensation and benefits systems, and HR compliance practices.
3. Relevant Experience
- Over 8 years of experience in the HR field, including at least 2 years in a similar position.
- Experience in the securities, finance or techn ology sectors is preferred.
4. Required Competencies
- Excellent English communication skills, both written and verbal; strong problem-solving, analytical, and interpersonal skills.
- Flexible, adaptable to change, and able to work effectively in a dynamic, fast-paced environment.
- Strong business writing and presentation skills, with the ability to prepare clear, structured, and persuasive materials.
- Proficient in report writing and data interpretation to support decision-making and performance tracking.
BENEFIT FOR YOU
- 13th-month bonus and performance bonus (depending on actual business results).
- Training at the mother company.
- Healthcare insurance.
