1. Does Pinetree offer cash advance service for listed bonds selling?

Yes, for listed bonds, according to the regulations of the Stock Exchange, if customers sell bonds on T-day, the money from customers’ bond sale will only be available for withdrawal on T+1 day.

In case there is a need for liquidity, customers can use the cash advance service for sales of listed bonds. Time for fee charging is 01 day (holidays can be added if any).

2. Do I need to sign a hard copy contract if I buy bonds at Pinetree?

For listed bonds, customers do not need to sign a hard copy contract. Customers can place orders to buy bonds through the Company’s platforms (Alphatrading, WTS).

3. Can I sell a hold-to-maturity bond prior to maturity?

Customers can sell bonds prior to maturity.

4. Can I re–sell part of the bond?

Customers can resell part of the bond.

5. Is it sure that Pinetree will buy back the investor’s bonds?

Pinetree only offers liquidity support for the bonds distributed by Pinetree and bonds bought by investors from Pinetree. The liquidity support service offered by Pinetree will be at an appropriate call price under market conditions at times during the maturity of the Bonds.

6. Can I buy more bonds, or several products with different maturities?

Yes. Customers only need to send more buy orders to Pinetree to buy more bonds or buy a variety of bonds with different maturities (depends on bond issuance term) after completing the bond purchase procedure.

7. What are the types of taxes I have to pay when investing in bonds?

According to Vietnam’s current regulations, individual investors are subject to the following taxes when buying corporate bonds:

– Tax when receiving bond interest: 5% charged on bond interest

– Tax when selling bonds: 0.1% charged on bonds selling price

For bonds that are held to maturity, the bond principal is not subject to PIT.

The interest rates announced by Pinetree are the rates before taxes and transaction fees.

8. Is investing in bonds risky?

Investing in bonds is an investment with risk and return is not guaranteed, just like investing in stocks and fund certificates. This is not a savings deposit product at a bank. Investors need to carefully refer to product documents and transaction documents to understand the risks before deciding to invest.

9. Do listed bonds require the Investor to be a Professional Securities Investor?

No. Same as listed shares, for bonds currently listed on the Stock Exchange, all investors are allowed to participate in trading, and it is not required to be a Professional Securities Investor.

10. How to identify a Professional Securities Investor (PSI) for Individual Investors at Pinetree?

An individual investor who wants to be authenticated as a PSI needs to satisfy one of the following factors:

– Having a Securities Practicing Certificate.

– Individuals holding a list of listed securities and registering for trading on a securities account opened at Pinetree with a minimum value of VND 02 billion, determined by the daily average market value of the securities portfolio for a period of at least 180 consecutive days prior to the date of confimation as a PSI, excluding the value of margin lending and the value of securities for resale transactions.

– An individual with a taxable income of at least VND 01 billion in the latest year by the time that individual is determined as a Professional Securities Investor according to the tax declaration dossier submitted to the tax authority or certificate of tax deductions paid by organizations or individuals.

11. I am a Professional Securities Investor certified by another securities company, can I buy bonds at Pinetree?

If you have a certificate of Professional Securities Investor certified by Pinetree or another securities company, you can buy bonds at Pinetree.

12. What is the process of identifying Professional Securities Investor at Pinetree?

– Step 1: Customer submits a hard copy application to Pinetree to request the determination of the status of a Professional Securities Investor

– Step 2: Pinetree checks the validity of the documents provided by customers. In the event of incorrect, missing and/or invalid documents, Pinetree will instruct customers to re-prepare documents and provide it to Pinetree.

– Step 3: Pinetree confirms the status of PSI if the application document is completed and valid.

– Step 4: Pinetree sends confirmation to customers.

Note: Pinetree’s certification of PSI is valid for one year from the date of Pinetree’s confirmation, unless otherwise provided for by Pinetree or as required by law.

PineB Fix

1. What is the trading time for PineB-Fix product?

For the PineB Fix product, the trading time is from 9:00 AM to 3:00 PM (excluding lunch break: 11:30-13:00).

2. What is the investment period for PineB Fix product?

Customers can choose investment periods from a variety of terms offered by Pinetree according to the policies of each period: from 14 days to 365 days.

3. Will the system automatically settle the bonds for me on the investment period end date?

Before 2:45 PM on the investment period end date, customers need to access Pinetree’s system to make transfer requests. The system will send notifications to customers within 3 working days before the investment period end date.

4. Can I sell the bonds before the selected investment period ends?

Customers who want to sell the bonds back to Pinetree before the selected investment period ends will send the request to sell to Pinetree online. At that time, Pinetree has full right to agree or not agree to buy back. In case Pinetree agrees to buy back, the interest rate received will be lower than if the customer holds the bonds until the end of the investment period, following Pinetree’s policies.

5. After investing in PineB Fix product, how long can I sell the bonds back to Pinetree?

Customers can sell the bonds back to Pinetree after the minimum holding period as per Pinetree’s policy for each period.

6. Can I continue to hold the bonds after the selected investment period ends?

Customers can choose to continue holding the bonds after the initially selected investment period ends. If a customer requests a transfer after the investment period ends, they may not receive interest or may receive a lower interest rate than during the investment period. This depends on Pinetree’s policies at that time.

7. What happens if I forget to make a transfer request at the end of the investment period?

Customers who forget to make transfer requests at the end of the investment period can still do so at any time afterward or continue to hold the bonds until the maturity date and continue to enjoy the bondholder’s rights. If customers request transfers after the investment period ends, they may not receive interest or may receive a lower interest rate than during the investment period, depending on Pinetree’s policies.

8. Can I convert bonds I hold into PineB Fix bonds?

Customers cannot convert bonds they hold into PineB Fix bonds.

9. Can I transfer PineB Fix bonds to a third party not affiliated with Pinetree?

Customers are not allowed to transfer bonds to a third party.

10. To be eligible for the preferential interest rate on the PineB Fix product, customers need to maintain a minimum total balance across all PineB products. The system will automatically apply the bonus interest rate to new PineB Fix investments when customers meet this requirement.

For example: Suppose current Pinetree policy gives customers 0.1% additional interest rate of the total PineB outstanding is 2 billion VND.

The customer has a PineB Flex balance of 500 million. If the customer plans to purchase an additional 1.5 billion PineB Fix, they will receive an additional bonus interest rate of 0.1% on the 1.5 billion PineB Fix they intend to purchase.